Frequently Asked Questions

Everything you need to know about your Dogguo experience.

How do I determine the right size for my dog?

We provide a comprehensive size guide on every product page. Please measure your dog's neck, chest girth, and back length to ensure the perfect fit for our premium apparel.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items in original packaging. Please ensure the clothing is free of pet hair and odors to be eligible for a full refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.

Are Dogguo clothes machine washable?

Most of our fashion pieces are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabrics and prints.

Do you offer international shipping?

Yes, Dogguo ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.